Many things are shared or taken total control of by
intermediaries. These include risk
taking, financing, physical distribution, negotiation, information, contact,
matching, and promotion, most of which will be pushed on to the internediaries.
“The question is…who
will perform [the functions that need be]. To the extent that the manufacturer
performs these functions, its costs go up and its prices must be higher.”
Chapter 10 P313.
We will also take an
active role in remaining consistently in contact with distributors, since they
can have contact with customers. “Companies often pay too little attention to
their distribution channels, sometimes with damaging results. In contrast, many
companies have used imaginative distribution systems to gain a
competitive advantage.” Chapter 10 P311. Those who receive the best ratings in regards
to our standards will receive rewards for its employees in the form of the
crackers and one trip for two to the choice of their favorite Phileas Fogg
snack’s country of origin, to be awarded by the intermediaries’
president/manager. “The
company should recognize and reward intermediaries who are performing well and
adding good value for consumers. Those who are performing poorly should be assisted
or, as a last resort, replaced.” Chapter 10
P 338.
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